Singapore merchant activation guide
Bank Requirements
- DPS customers need to arrange an electronic merchant facility with to the Citibank Singapore. For more information on the banks that are presently supported, please visit the connectivity page.
- Supported card types are Supported card types are Visa and MasterCard.
- To accept American Express or Diners Club cards please speak to your bank. To facilitate the settlement of funds between Payment Express and your bank, DPS will need to provided with the following details:
Bank / acquirer |
Merchant ID (15 digits) |
Terminal ID (8 digits) |
Card acceptor name |
Card acceptor location |
Merchant Category Code |
| Merchant Solutions |  |
|
|
|
|
| Citibank | |
|
Acquirer Contacts
| Acquirer | Contact details |
| Merchant Solutions | +65 6303 8800 |
| Citibank | 0065-6225-5225 |
3D Secure
3D secure encryption is available for Merchant Solutions merchants only.
Preauthorization / Completion
Preauthorization / completion is a two stage transactional process which involves validating a credit card in its first phase before completing the transaction. To facilitate this type of transaction, preauthorization / completion must be enabled at your bank.
Please contact the DPS team via email info@paymentexpress.com or by phone +64 9 309 4693 if you have any questions.